Fixed: Cannot upload photos to Facebook from iPhone

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For weeks, I had been unable to upload photos from my iPhone 4 to Facebook. The error message that kept appearing was:

ALERT: Your photo could not be uploaded at this time.

I thought it was my local network or 3G network that was preventing me from completing the upload. So I did some digging around and found what’s causing the issue — the Location Services setting for Facebook on your iPhone.

To resolve this photo upload error, do the following:

  1. On your iPhone, go to Settings > General > Location Services.
  2. Verify that Location Services is set to ON.
  3. In the list apps that uses Location Services, look for Facebook.
  4. Verify that Facebook is set to ON.
Fix for unable to upload photo from iPhone to Facebook
Location Services on the iPhone

That’s it. The error should no longer occur and you should now be able to upload photos to Facebook from your iPhone.

If it didn’t work or you have questions, leave a comment below.

[alert color=”yellow”]07 February 2013 update: Apple has changed the location of Location Services in iOS 6 (and later). For updated instructions on how to check if Location Services is enabled on your iPhone, please see How to Enable Location Services on iPhone iOS 6.x.[/alert]

91 COMMENTS

  1. @Jay — I googled this and found your solution on page 2. Thank you so much; this was the problem! A lot of the time I turn off location on my iPhone 4 to save battery. Thanks again!

  2. This works, but I don't know if I WANT the Location Services for Facebook turned on. What exactly does this do? Does it mean that the photos posted will now have GPS data embedded in the code? I don't want that. Anyone with info on this??

    • @Melanie: I think Facebook requires Location Services for Places (check-ins). You can just disable it again after you upload your photos. Your photos are geo-tagged by your iPhone, not by the Facebook app.

    • @Steve: I know a lot of people have issues with Facebook's privacy measures. I don't totally agree with some of their policies, but I am able to tolerate them for now. If I were one of those people who hate Facebook for their privacy policies, I'd stop using Facebook. They say if you can't stand the heat, get out of the kitchen.

      Zuck it up or take it up with Zuckerberg. Excuse the pun.

  3. I just found that if you turn location services completely off for the whole phone, that also seems to allow the photo to be uploaded. Interesting….

    • Thank you! I made sure Facebook was turned on but it still didn't work. Then I saw your post and turned off location services completely and now it's working just fine.

    • Yep, 2012 and the fb app is still buggy. I couldn’t upload photos or video via 3G or wireless…but I turned OFF location services and it worked first go. Insane.

  4. thanks for the info i still can't upload my pictures to my iphone? starts to upload and it freezes and stays there i end up cancelind the upload please help. thanks Jackie

  5. Thanks!!! I haven’t been able to download photos for MONTHS!! I really appreciate you sharing!! Gotta go… Got alot of photos to download. 🙂

  6. I tried updating the app, and i got one photo to load w/o a caption but then when i tried again with a caption it didnt work. then i turned on location services, still nothing, completely turned off location services, still nothing again. they keep popping up in my mobile uploads album but not the wall. ive had this problem before and un-installed the app, but thats a headache. i just restarted my phone as well and it still doesnt work! help! i have a 3GS running the latest iOS update and latest facebook app

  7. My iPhone 3GS isn’t uploading pictures to Facebook.. The loading bar will fully load but then it goes back to where it gives you the option to upload or cancel. I’ve tried everything, including what apple support told me to do and checking my location services, restrictions, restarting my phone, reinstalling the app. And I don’t know what else to do. HELPP

  8. @IrisCruz Did you install the Facebook app on your iPhone? Or you’re using Facebook via your iPhone’s Safari browser?

  9. My settngs are different. Facebook is in “Settings” and I don’t have the option to turn on location services. Locations services is “on” in Settings, but Facebook is not one of the apps requesting to use it. Also, my iPhone doesn’t show up under my hard drive, even when it shoes up in iTunes. Suggestions

  10. Didn’t work for me. Posted a pic a few hours ago then deleted post to change the caption. Unable to post pics ever since. The pic goes to my ‘mobile uploads’ but post doesn’t go to wall or news feed. Another weird thing is screen goes to black the second the upload shows as being done.

  11. ive tried turning the location services on and off many times and still no luck, i have also unstalled and reinstalled the app without any luck. HELP!

  12. Hello.

    I just recently got my iphone not even a week ago. I cannot get photos to upload to FB. I keep getting the error message ‘Error sharing photos’. I tried the fix here, but it did not work. My location is turned on, so I did turn it off and turn it back on again… unsuccessful. I have also uninstalled and reinstalled the app 3 times, nadda… please help, this is very frustrating.

  13. This isn’t working for me! I did this for both the Facebook app and safari and I still can’t upload from either. Safari says my browser doesn’t support uploading pictures and my app will try to upload and then fail. I’ve been uploading to Facebook just fine since I’ve got my phone and today is the first time I’ve encountered this problem. Please help!

  14. Didn’t work for me at all- cant even change my cover photo- says page not available or I have been blocked- I am about done with wasting my time with FB

  15. After months of being frustrated this finally worked, but a little differently… Settings-General – Location Settings… Facebook was turned on, but CAMERA was not. When I turned “camera” to on, and restarted my iphone…. voila! Finally working!! Thanks!

  16. No luck for me. I used to be able to upload photos. Now when I try to upload from my library on my phone it comes up with the message..”This app does not have access to your photos or videos” It says you can enable in Privacy settings, but bugger me if I know where 🙁

  17. I’m trying to upload pictures off my phone but its sayin that ain’t got facebook configure so I clicked onto settings and following what they are saying but it ain’t working can someone please help me! :).

  18. I can access my camera tool but no longer access my albums on iPhone 7 from Facebook as of last FBI update. Is there a workaround of way to rectify this?

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