Today, I tried transferring a domain name from Register.com to GoDaddy.com. To be able to transfer the domain name, I need an authorization code (also known as EPP code) from Register.com. When I tried to retrieve the authorization code from the Register.com website, I received the following message:
Your request for an Auth Code has been received and your information will be validated for security reasons. If your request is approved, you will receive your Auth Code by email in 4-5 days.
Well, WTF. I used to be able to retrieve the authorization code immediately as soon as I click the Obtain Auth Code button. Now I have to wait five days?
I thought they changed this already. A few years ago, you had to call Register.com to get the authorization code. I called them about this issue once and suggested that they make it easier for people obtain the authorization code. Maybe other domain registrants complained as well because after a few months, they updated their Website and made the authorization code available immediately, just like other domain registrars. But now they’ve changed the process of retrieving the authorization code again.
Times must indeed be tough on Register.com that they’re resorting to desperate measures to hold on to customers.
I am transferring my domain name from Register.com to GoDaddy.com because the renewal cost is too expensive — $35 per year. I can get them for $7.49 with GoDaddy.com
And with this new process of obtaining the authorization code that sucks, I will continue transferring my domain names out of Register.com. Even if I have to wait for five days.
For this, I think Register.com sucks. They’re too expensive and their service isn’t exactly the best in the industry. If you’re a big business and you bring them lots of revenue by buying other services like web hosting, they might treat you better. But if you’re only buying domain names from them, they probably won’t be as nice to you because you’re not bringing them enough cash.
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